Thank you for choosing Marrie for your hair accessories needs. We are committed to delivering our high-quality products to you in a timely and efficient manner. Below, you will find detailed information regarding our shipping policies and procedures.
1. Shipping Options
We offer several shipping options to meet your needs:
- Standard Shipping: Typically takes 3-5 business days for delivery within the UK.
- Express Shipping: Available for orders that need to be delivered quickly. Express orders are prioritized and usually arrive within 1-2 business days.
- International Shipping: We ship worldwide. Delivery times vary depending on the destination but typically take between 7-21 business days.
2. Shipping Costs
- Domestic Shipping: Shipping costs for orders within the UK are calculated based on the weight of the order and the delivery method selected.
- International Shipping: Shipping fees for international orders depend on the destination country, package weight, and shipping method. All applicable fees will be clearly outlined at checkout.
3. Order Processing
- Handling Time: Orders are usually processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Delays: Occasionally, shipping may be delayed due to unforeseen circumstances or backorders. We will notify you via email if there is an expected delay.
4. Tracking Your Order
- Tracking Information: Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order through our courier’s website.
- Lost Packages: If your package is lost in transit, please contact us immediately at info@marrie.co.uk. We will work with the courier to resolve the issue as quickly as possible.
5. Customs, Duties, and Taxes
- International Orders: All international orders are shipped on a DDU (Delivery Duty Unpaid) basis. This means that any duties and taxes imposed on an order are the responsibility of the recipient.
- Customs Regulations: Customs policies vary widely from country to country; please contact your local customs office for more information.
6. Packaging
- Eco-Friendly Packaging: We use environmentally friendly materials to package our products whenever possible, ensuring your items arrive safely while minimizing environmental impact.
7. Special Instructions
If you have special shipping instructions or need to arrange for delivery at a specific time, please contact us at info@marrie.co.uk at the time of your order. We will do our best to accommodate your needs.
8. Contact Us
For any questions related to shipping or your order, please do not hesitate to reach out to us at info@marrie.co.uk. We are here to help ensure your Marrie shopping experience is seamless and enjoyable.
